Cisco 7921g Usb Install

  

Cisco Unified Wireless IP Phone Model 7921G - Firmware Version 1.4(2)

The firmware image within the installation program is namedCP7921G-1.4.2.LOADS and supports the Skinny Client Control Protocol (SCCP) forthe Cisco Unified Wireless IP Phone 7921G.

Step 1 Plug the USB cable into a Cisco Unified Wireless IP Phone 7921G. The phone briefly displays 'USB Connected' on the status line. Step 2 Access the web page for the new phone by following the steps in 'Accessing the Phone Web Page' section. View and Download Cisco 7921G - Unified Wireless IP Phone VoIP phone manual online. For Cisco Unified CallManager 4.1, 4.2, 5.0 and Later. 7921G - Unified Wireless IP Phone VoIP ip phone pdf manual download. Page 3 USB Cable Standard 2 hours 2 hours 5 hours Extended 3 hours 3 hours 7 hours Caution Use only Cisco specified AC power supplies for the Cisco Unified Wireless IP Phone 7921G. Cisco Unified Wireless IP Phone 7921G Accessory Guide OL-11926-02.

This firmware version is supported on Cisco Unified Communications Manager(CUCM) Release 4.1 and later, and Cisco Unified Communications Manager Express(CUCME) Release 4.1 and later.

Release Notes

Release Notes for this and other firmware versions areavailable at the following URL:
http://www.cisco.com/en/US/products/hw/phones/ps379/prod_release_notes_list.html

Installation Instructions

1.Click thefollowing URL: http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser-crypto.

2.In the FindDevice box, enter 7921 and click the Go button.

3.Click the CiscoUnified Wireless IP Phone 7921G highlighted link.

4.Click the SkinnyClient Control Protocol (SCCP) Software link.

5.To view allavailable versions, click Expand all.

6.Select and clickthe current software version.

7.Download to yourhard drive the proper Cisco 7921 firmware installer for your Cisco UnifiedCommunications Manager version, as shown in Table 1.
Please note that different versions of the Cisco 7921 firmware installer areneeded for different Cisco Unified Communications Manager releases.

Table 1:Cisco Unified Wireless IP Phone Model 7921G Firmware Installer

CUCM Release

Cisco 7921 Firmware Installer

MD5 Hash

5.1 and later

cmterm-7921-sccp.1-4-2.cop.sgn

73:89:f4:f7:f6:11:5d:e8:ec:4a:13:2b:eb:bd:95:b5

4.1, 4.2, 4.3

cmterm-7921-sccp.1-4-2.exe

09:c4:ae:a4:3c:ab:c3:c8:3c:04:ff:56:5b:12:e8:bb

Express 4.1 and later

cmterm-7921-sccp.1-4-2.zip

97:c7:e9:ad:58:b2:0c:34:5d:79:8b:cd:05:c4:e3:5b

8.Install thefirmware according to your Cisco Unified Communications Manager release.

CiscoUnified Communications Manager (formerly Cisco Unified CallManager) Version 5.1and later

1. Using your web browser, log in to the Cisco Unified OSAdministration web page.
2. Under the Software Upgrades menu, select Install/Upgrade.
3. Inthe Software Location section, fill in the appropriate values for thefile that you downloaded above, and click Next.

4. In the Available Software drop-down box, select the file youdownloaded above, and click Next.

Note: In CUCM 6.0 and later, the drop-down boxis referred to as Options/Upgrades.
5. After validating that the MD5 hash value is correct, click Next.
6. (CUCM 5.1) In the Warning box, verify that you have selected the correctfile and then click Install.
7. Verify that the installation message is Success (CUCM 5.1) or that theinstallation status is Complete (CUCM 6.0 and later).

8. To install another file, click New Install (CUCM 5.1) or InstallAnother (CUCM 6.0 and later) and repeat steps 3 - 7.

9. Restart the TFTP server
a. From the Navigation drop-downmenu, select Cisco Unified CallManager Serviceability (CUCM 5.1)

or Cisco Unified Serviceability (CUCM 6.0 and later) andclick Go.

b. Under the Tools menu, select ControlCenter - Feature Services.
c. In the Server drop-down box,select the server where the firmware was installed.
d. Click the Cisco Tftp serviceradio button.

e. Click the Restart button oricon.
10. Reset the Cisco Unified Wireless IP Phone 7921G to upgrade the firmware.
a. From the Navigation drop-down menu, select CiscoUnified CallManager Administration (CUCM 5.1)

or Cisco Unified CM Administration (CUCM 6.0 and later) and clickGo.

b. Under Device menu, select Phone.
c. Click Find to list all the devices.
d. Select the Cisco 7921 wireless IP phones to reset, thenclick Reset Selected button or icon.
e. In the Device Reset pop-up window, click Reset.

Cisco UnifiedCallManager Version 4.1, 4.2, 4.3

1. Copy the Cisco 7921 firmware installer file to the TFTP server.
2. Double-clickthe file to begin installation on the TFTP server.
3. At theInstallShield Wizard Welcome screen, click Next.
4. At the LicenseAgreement screen, click Yes.
5. If prompted tooverwrite any files, click Yes.
6. After theinstallation is completed, click OK.
7. Reset the CiscoUnified Wireless IP Phone 7921G to upgrade the firmware.
a. Using your web browser, log in to the Cisco Unified CallManagerAdministration web page.
b. Under the Device menu, select Phone.
c. Click Find to list all the devices.
d. Select the Cisco 7921 wireless IP phones to reset and then click ResetSelected button or icon.
e. In the Reset Device pop-up window, click Reset.

Cisco UnifiedCommunications Manager Express Version 4.1 and later

1.Extract filesfrom the ZIP image and manually copy them to TFTP server (router flash), andenable them for TFTP.

Examplebelow:

tftp-server flash:CP7921G-1.4.2.LOADS

tftp-server flash:APPS-1.4.2.SBN

tftp-server flash:GUI-1.4.2.SBN

tftp-server flash:SYS-1.4.2.SBN

tftp-server flash:TNUX-1.4.2.SBN

tftp-server flash:TNUXR-1.4.2.SBN

tftp-server flash:WLAN-1.4.2.SBN

!

telephony-service

load 7921 CP7921G-1.4.2.LOADS


2. For the 7921Gdevice type, set the load type to CP7921G-1.4.2.LOADS.
3. Reset the CiscoUnified Wireless IP Phone 7921G to upgrade the firmware.


For more informationabout this procedure, refer to the Installing and Upgrading Cisco UnifiedCME Software at following URL:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeinstl.html.

Verifying the Firmware Load

You may verify the installation of the firmware as follows:

Cisco UnifiedCommunications Manager (formerly Cisco Unified CallManager) Version 5.1 andlater

1. Using your web browser, log in to the Cisco Unified CMAdministration web page.
2. Under the Devicemenu, select Device Settings > Device Defaults.
3. Verify that thenew firmware image name is listed in the Load Information field for theCisco 7921 SCCP wireless IP phone.

Cisco UnifiedCallManager Version 4.1, 4.2, 4.3

1. Using your web browser, log in to the Cisco Unified CallManagerAdministration web page.
2. Under the Systemmenu, select Device Defaults.
3. Verify that thenew firmware image name is listed in the Load Information field for theCisco 7921 SCCP wireless IP phone.

Cisco UnifiedCommunications Manager Express Version 4.1 and later

1. Use the show flash command to learn the filenames associatedwith the Cisco 7921 SCCP wireless IP phone firmware.
2. Use the showephone phone-load command to verify that the Cisco 7921 SCCP wireless IPphone firmware that is installed on a particular ephone.

Installation

Upgrading Cisco Unified Wireless IP Phone 7921G Without a CiscoUnified Communications Manager

The Cisco Unified Wireless IP Phone 7921G firmware canbe upgraded without a Cisco Unified Communications Manager,
using a USB connection or WLAN. Follow the instructions below to upgradeyour phone firmware using a USB
or WLAN connection.

File Name

MD5 Hash

CP7921G-1.4.2.TAR

5b:c0:c7:c6:60:29:ee:03:d0:5e:d4:6f:c0:44:e8:b2

  1. Click the following URL: http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser-crypto.
  2. In the Find Device box, enter 7921 and click the Go button.
  3. Click the Cisco Unified Wireless IP Phone 7921G highlighted link.
  4. Click the IP Phone Tools and Utilities link.
  5. Click Expand all to view all the available software versions.
  6. Click the 1.0(3) version.
  7. Click the file USB-Install-792x.1-0-3.exe.
  8. In the Release Information row, click the Readme link to download the installation instructions

and follow them to install the Cisco Unified Wireless IP Phone 7921G, 7925G,7925G-EX and 7926G USB driver.

NOTE: The USB driver is compatible with both Cisco Unified Wireless IP Phone 7921G,7925G, 7925G-EX and 7926G.

The installation instructions refer to Cisco Unified Wireless IP Phone 7925Gbut they are also applicable to the 7921G.

  1. Download CP7921G-1.4.2.TAR to your hard drive.
  2. Open a browser and enter the following URL, where IP_address is the IP address of the Cisco Unified Wireless IP Phone 7921G:
    https://<IP_address>
  3. Log in to the web pages with username: admin and enter the password: Cisco.
  4. Click the Phone Upgrade hyperlink under SYSTEM options.
  5. To locate the TAR file you had downloaded, enter the TAR file name or use Browse button.
  6. Click Upload.
    It may take several minutes to upload the firmware to the phone. When the upload has completed,
    the message Uploaded image successfully. Rebooting phone. is displayed.

Installing Cisco Unified Wireless IP Phone 7921G ConfigurationUtility Software Package using Wavelink Avalanche Server Console

File Name

MD5 Hash

7921CU-1.2.1.AVA

e9:3c:4b:a8:a0:0f:81:e2:1a:e9:4f:da:b9:9e:4b:54

  1. Click the following URL: http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240.
  2. In the Find Device box, enter 7921 and click the Go button.
  3. Click the Cisco Unified Wireless IP Phone 7921G highlighted link.
  4. Click the IP Phone Tools and Utilities link.
  5. Click Expand all to view all the available software versions.
  6. Select and click the current software version.
  7. Download 7921CU-1.2.1.AVA file to a host that is accessible to the Avalanche Console.
  8. Launch the Avalanche Console and connect to an Avalanche agent.
  9. Uninstall any previously installed versions of the Cisco 7921 AVA packages.
  10. From the menu, select Software Management > Installing Software Package.
  11. Enter the path for the AVA file.
  12. Click New and enter the AVA file name.
  13. Follow the instructions to complete the installation process.

Installing the Bulk Deployment Utility for the Cisco Wireless IPPhone 792xG

  1. Click the following URL: http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240.
  2. Log in to the Tools and Resources Download page.
  3. Choose the IP Telephony folder by clicking +
  4. Choose IP Phones > Cisco Unified IP Phones 7900 Series > Cisco Unified IP Phone 7921G
  5. Download 792xBD-1.0.exe file to to the desired location.
  6. Double-click on the file to launch the install wizard.
  7. At the Welcome screen, click Next.
  8. Click Next to accept the default destination folder as the install path.
  9. Click Install to being the installation
  10. Click Finish when the installation has completed.

© 2011 Cisco Systems, Inc. All Rights Reserved

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